We’re creating YOUR true winning team. Catch up if you need to …
- Teams Are Diverse
- Different Positions Require Different Skills
- The Value of Work is Determined by the Skill & Experience Required to Do It Well
- Teams Run Plays
And now a contrary principle that must be integrated into all that structure above …
S**t happens! Or put a little more eloquently …
#5: Teams Do What’s Necessary in a Crisis
Throughout this team structure tip series, I’ve made reference to American football. And, as we covered, an important component of a successful football team is …
… each player stays in position, does that position’s assigned job and becomes an expert at that position.
But then it happens … FUMBLE!!! The ball is loose!
Positions? Instantly irrelevant. Structure? Now our enemy.
Only one thing matters … Get that ball back!
And so it is in your agency. Yes, you want intentionally diverse talent, intentionally designed structure & positions, and intentionally defined plays (aka systemized workflows) the team executes to achieve your goals.
But sometimes s**t just happens. There’s a crisis. Fumble!
And when it does each member of your team must be willing and prepared to do whatever’s necessary and asked of them.
This understanding and preparedness is just as important a part of being a winning team as is the structure and systemization that makes your business machine a top performer.
The machine needs both! And creating that culture starts with you.
Then, when the crisis is over, everybody gets back to their position and runs their plays.
Of course, for you that’s not a given.
In a football game, when a fumble is recovered the referee blows the whistle and that’s it. Everybody goes back to position for the next play.
But, in your agency, it’s easy to get into crisis mode and stay there for 25 years!
It’s up to YOU to not let that happen.
If you’ve built the structure and defined the workflows, hold your people accountable. Yes, do what must be done to get through a crisis.
But, that chaos becomes a way of life only if you allow it.
“Inside (the Freedom Through Systems® program) were real solutions to my agency problems, not a bunch of feel good, motivational fluff that I’d seen before.” – David Sanor, Salem, OH
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